How To Submit A Claim (Employees)
Employees can submit a claim in Compt from the My Perks page to request reimbursement for eligible expenses. Claims require selecting the correct stipend and category, uploading a receipt, and entering the purchase details.
After you submit your claim, it will go through claim review based on your company’s approval process. If approved, reimbursement is processed through payroll. For exact timing, Employees should check the FAQ tab in Compt for company-specific details.
Compt is a reimbursement platform that allows Employees to use employer-funded stipends for approved expenses. A stipend is a set amount of money your company provides for specific categories such as wellness, professional development, or family support.
The My Perks page shows your available stipends, eligible categories, remaining balances, and any expiration dates tied to those funds.
When to Use
Use this process when you need to:
• Submit a claim for an eligible purchase
• Use available stipend funds in Compt
• Request reimbursement for a personal expense that falls under a stipend category
Before You Start
Before submitting a claim, make sure:
• You are logged into Compt
• You have access to the My Perks page
• Your purchase fits within one of your stipend’s eligible categories
• You have a receipt for the expense
Receipt Requirements
- Receipts must show vendor, date, and total.
- Expiration
- Unused funds may expire based on employer policy.
How To
- Log in to Compt.
- Navigate to the My Perks page.
- Click Claim Stipend to start a new submission.
- (Optional) Click a category image under a stipend instead. This will automatically populate the stipend and category in the claim form.
- Select the category that matches your expense.
- Choose the stipend you want to use.
- Upload your receipt.
- Enter the receipt date.
- Enter the expense amount.
- Review the claim details.
- Click Submit.
Your claim will now be sent for claim review.
What Happens Next
After you submit your claim:
• Your claim enters the claim review process.
• You can track updates within Compt.
• If the claim is approved, reimbursement will be issued through payroll.
Reimbursement is processed through payroll. For exact timing, Employees should check the FAQ tab in Compt for company-specific details.
Troubleshooting
I cannot submit my claim
• Confirm all required fields are completed
• Make sure a receipt has been uploaded
• Verify you selected the correct stipend and category
• Check that you still have an available balance in the stipend
• Confirm the stipend has not expired
My purchase is larger than my stipend balance
Compt supports one receipt per purchase. In most cases, a single purchase cannot be split across multiple submissions. Contact your HR or People Operations team if you have questions about your company’s internal policy.
I am unsure if my purchase qualifies
Review the eligible categories, stipend description, and the FAQ tab in Compt. If you still have questions, contact your HR or People Operations team.
FAQs
Q: What can I use my stipend for?
A: Your company determines which expenses are eligible. You can review eligible categories in Compt and check additional details in the stipend description or FAQ tab.
Q: Can I purchase a specific item with my stipend?
A: Review the eligible categories, stipend description, and FAQ tab in Compt first. If the item is still unclear, contact your HR or People Operations team.
Q: When will I be reimbursed?
A: Reimbursement is processed through payroll. For exact timing, Employees should check the FAQ tab in Compt for company-specific details.
Q: Can I submit the same purchase multiple times if it exceeds my stipend balance?
A: Compt allows one receipt per purchase. In most cases, a single purchase cannot be split across multiple submissions. Check with your HR or People Operations team if you have questions about your company’s policy.
Q: What happens if I do not use my stipend funds in time?
A: Unused funds may expire based on employer policy. Monitor the days remaining on your stipends in Compt so you can use the funds before they expire.
Q: Will I receive reminders about expiring stipends?
A: Many companies enable reminder emails when stipend funds are nearing expiration.